Accessibility Policy

Last Updated: October 29, 2022

VCpro is committed to providing an accessible website. If you have difficulty accessing content, have difficulty viewing a file on the website, or notice any accessibility problems, please contact us to specify the nature of the accessibility issue and the assistive technology you use. We will strive to provide the content you need in the format you require. We welcome your suggestions and comments about improving ongoing efforts to increase the accessibility of this website.


There are actions you can take to adjust your web browser to make your web experience more accessible.


If you have trouble seeing web pages, theUS Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience:

  • Use your computer to read web pages out loud
  • Use the keyboard to navigate screens
  • Increase text size
  • Magnify your screen
  • Change background and text colors
  • Make your mouse pointer more visible (Windows only)

If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon® NaturallySpeaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.


If you are deaf or hard of hearing, there are several accessibility features available to you:

  • Transcripts: A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects.
  • Captioning: A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Learn how to turn captioning on and off in YouTube.
  • Volume controls: Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device's volume controls and your media players' volume controls to optimize your listening experience.
Device Accessibility Settings

No matter which device and operating system you to use to visit our website, there are several accessibility options you may use within the device's settings.

  • Apple: If you are using an Apple computer (iMac, MacBook) to visit our website, you can utilize the accessibility options found in the systems section of your Systems Preferences application. Information on Mac accessibility options can be found on the Accessibility section of their website.
    If you are using an Apple iOS device (iPhone, iPad), you may find the accessibility options in the Settings app and General option. Learn more about Apple iOS accessibility on their website.
  • Android: Users of Android devices can utilize several accessibility features. To access these options, tap the Settings app and find Accessibility. More information about Android accessibility features may be found on their website.
  • Microsoft Windows: If you are visiting our website on a device that uses Microsoft Windows, the Microsoft Accessibility section of their website has some great information and resources.
Browser Magnification

There are two methods of controlling the magnification of your browser window while viewing our content.

Control Key + Plus key (Windows)
Command Key + Plus Key (Mac)

By holding the control key and clicking the plus key, you will increase the magnification of our content on your browser. Holding the control key and clicking the minus key will allow you to decrease the magnification of our content on your browser.

In some browsers, including Firefox, Chrome and Safari, clicking the control key with the “0” key will return the screen to its default magnification.

Control Key + Mouse Wheel (Windows)
Command Key + Mouse Wheel (Mac)

By holding down the control key and scrolling your mouse wheel, you can adjust the magnification of our content on your browser.

Scrolling up enlarges the magnification. Scrolling down decreases the magnification.

Browser Text-to-Speech Tools

There are several free browser tools available for those who require text-to-speech assistance.

JAWS: Freedom Science offers several downloadable tools for low vision and blindness. More information can be found at their website.

NVDA: NonVisual Desktop Access (NVDA) is a free and open source screen reader for the Microsoft Windows operating system. Additional information can be found at their website.

vozMe: This browser utility lets you add a speech synthesis (either male voice or female voice) bookmark to your browser, and can be found at their website.

SpeakComputers: This is a free text to speech software for Windows based systems. Additional information can be found on their website.

If you have any questions about our website accessibility, or have trouble accessing any part of our site, please contact us and let us know.